As ICT Director, Xavier Van Moen is at the head of this enormous project. And he’s looking back with satisfaction at the course it’s taken: ‘Our 15,000 students made the jump to Office 365 last year. They did it on their own—as natives of the digital generation would. Clear instructions on our website led them through the installation. And our IT service desk was ready to offer them support if it was needed.’
Switching over the 3000 staff members is going somewhat slower. ‘There’s a bit more work involved,’ explains Xavier. ‘Sometimes it’s necessary to perform other updates without delay. ...