Consumer protection in spotlight as Week of the Consumer opens at VUB

Ahead of International Day of the Consumer on 15 March, secretary of state for consumer protection Alexia Bertrand kicked off a week of events at VUB highlighting consumer rights. Young people today are often inundated with information and offers, but they don’t always have the necessary information that allows them to make conscious and safe choices. By making them aware of the dangers and their basic rights, Bertrand and VUB aim to change this.

Many consumers, especially young people, don’t always know their rights or believe it will be difficult to exercise them, especially after impulsive online purchases. People also often assume their purchases are secure, but this isn’t always the case. ...

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